Operational Excellence • DTC-Native

The Fulfillment Team Behind Your Best Brands.

MFS is a founder-run 3PL that operates as an extension of your team. Precision execution, real-time visibility, and Slack-fast communication — for the operation your brand runs on.

95%+ Ship in
24 Business Hours
Slack Access
to Our Team
Founder-Run
3PL
Midwest = 50%+
US Reach in 1 Day
brand-mfs-ops — dashboard
Orders Today
1,247
▲ 12%
Ship on Time
99.4%
SLA met
Pick Accuracy
99.97%
All time
Ship time distribution
Last 7 days
SO-48219 shipped — UPS Ground 10:32
PO-1183 received — 24 pallets 10:31
SO-48218 picked in 3:12 10:29
Live now · 1,247 orders picked today
Built on a modern, integration-first stack
Why MFS

An Extension of Your Team.
Not a Vendor.

Your fulfillment operation is your brand's most important operation. We treat it that way — with founder-level ownership, technology-forward workflows, and the communication you'd expect from a teammate down the hall.

Run by eCommerce Founders

We operate our own 7-figure DTC brand. We understand CAC, churn, refunds, margins, and inventory risk — because we live it every day.

This isn't a warehouse side project. This is our craft.

Technology-Forward

AI-enhanced workflows, WMS powered by ShipHero, and automated reporting. Seamless integrations across your entire stack.

Shopify
ShipHero
Loop
Meta
TikTok
+ More

Communication That Feels In-House

How many 3PLs ship next day AND add you to Slack? We don't hide behind ticket systems. We talk like teammates.

# brand-mfs-ops
C
Client 10:32 AM
Any update on that PO?
M
MFS Team 10:33 AM
Shipped 47 mins ago. Tracking attached.

The Midwest Advantage

Our Detroit location puts you in the geographic center of American commerce. Lower shipping costs, faster delivery, wider reach.

UPS ground shipping zone map from Detroit, MI
Detroit reaches 50%+ of the U.S. in a single ground day.
What We Do

Fulfillment Services
Built for Modern DTC.

Every service backed by real-time technology, transparent pricing, and a team that answers in Slack — not on a ticket.

DTC Order Fulfillment

Direct-to-consumer orders picked, packed, and shipped through native Shopify, WooCommerce, and BigCommerce integrations. 95%+ ship in 24 business hours.

Get a quote

Subscription & Recurring

Subscription boxes, recurring commerce, and curated bundles. We handle SKU rotation, kitting, and inserts so your renewal experience feels intentional — every cycle.

Learn more

Kitting & Custom Ops

Bundle assembly, custom packaging, gift-with-purchase, and marketing pack-outs. Bring us your unboxing spec — we execute it at scale without cutting corners.

Talk to us
Capabilities

The Operational Stack.

Modern infrastructure across every step — receiving, inventory, pick/pack, shipping, and reporting.

Real-Time Inventory
Live SKU counts synced to your storefront. No overselling. No stockout surprises.
24-Hour SLA
95%+ of orders ship within 24 business hours — measured, reported, guaranteed.
Rate Shopping
Best-rate carrier selection on every order across USPS, UPS, FedEx, and DHL.
Returns Management
Fully processed returns with restocking, disposition, and reporting built in.
Client Portal
See every order, every shipment, every SKU — live. ShipHero-powered visibility.
Slack Support
Your account team is in your Slack. Same-day answers. Not a ticket queue.
Performance

Numbers That Speak.

0
Orders Ship Within 24 Business Hours
Precision execution, every single day.
0
Average Onboarding Time
From handshake to first shipment.
0
Lost on Price
Transparent, fair pricing. We operate lean.

Transparent, fair pricing. We operate lean. We don't inflate. Your margins matter to us — because we're founders too.


Results

Proof, Not Promises.

See how real brands transformed their fulfillment with MFS.


Who We Serve

Built For Brands
That Move.

We partner with growth-focused eCommerce brands that demand speed, precision, and transparency from their fulfillment operations.

  • DTC brands doing $25k–$5M/month
  • Subscription models & recurring commerce
  • Apparel, lifestyle & consumer brands
  • Brands that value communication
  • Brands obsessed with customer experience

"We don't work with everyone. We work with brands that are ready to grow — and care about how they get there."

If you're looking for the cheapest option, we're probably not it. If you're looking for the best, let's talk.


Leadership

The People Behind
the Precision.

Operators, not just managers. We've built brands, scaled operations, and know what founders need.

Joe Simon

Joe Simon

Managing Partner

Strategic leadership and operational vision. Drives the partnerships and growth strategy that positions MFS as a premium fulfillment partner for scaling brands.

Drew Amato

Drew Amato

CEO

10+ years DTC experience. Scaled a subscription brand from zero. Built MFS from the inside out — because he knew what founders actually needed from a 3PL.

Jack Peth

Jack Peth

COO

Operational excellence at every level. Oversees end-to-end fulfillment processes, system integrations, and the day-to-day execution that keeps brands shipping on time.

Dakarai Wilcox

Dakarai Wilcox

Warehouse Manager

Continuous-improvement operator with a decade in high-volume manufacturing and logistics. Drives root-cause analysis, safety, and throughput on the warehouse floor — turning every process into a repeatable standard.

We're not another warehouse.
We're the operations team your brand runs on.

How It Works

Four Steps to
Precision.

From application to first shipment — it's simpler than you think.

01

Book

Book a call with Joe. He'll respond within one business day.

02

Audit + Quote

We analyze your operations and provide transparent, custom pricing.

03

Integrate

Full system integration in under 7 days. Shopify, ShipHero, Slack — all connected.

04

Ship Within 24 Hours

Orders start flowing. 95%+ ship within 24 business hours from day one.


Get Started

Book an Appointment
With MFS.

Tell us a bit about your brand and Joe Simon, Managing Partner, will reach out within one business day.

We respond to every request within one business day.

Request Received.

Joe Simon, Managing Partner, will be following up within one business day. Talk soon.